Collection of Information

We collect personally identifiable information such as names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. No personal information is ever shared, rented, sold or otherwise provided to any third parties. This information is used only to fulfill your specific request which may include a request for additional product information, to place an online order, or to be added to our mailing list. One exception applies pertaining to in-house marketing:

• By using our site, you may be added to our in-house marketing mailing list through Constant Contact without your request and receive mailings from us in the form of newsletters or special mailings.
• If you are added to our mailing list, whether at your request or at our discretion, and receive emails from us in the form of newsletters or special mailings, you will always have the option to opt-out, in which case your name will be permanently removed from our mailing list.
• By using our site, you acknowledge that any emails we send you before you opt-out shall not be considered spam and shall not be reported as such. 
• If you voluntarily sign up for our newsletter and subsequently report our mailings as spam, you will be permanently removed and will not be able to make any purchases from our site. 
• If you choose to opt-out, although removed from our marketing mailing list, you still may be contacted in regard to your order or to fulfill your specific request. 

At the end of 2009, less than 15% of Constant Contact's more than 350,000 customers met their All Star requirements. For the second consecutive year, we are pleased to have been named a Constant Contact All-Star for maintaining sound permission-based email marketing and list management best practices.

Email Marketing by
Constant Contact

Security of Information

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide to us for purchasing of our products or services. We reveal only the last four digits of your credit card numbers when confirming an order via email. All credit card information is transmitted to our secure credit card processing service in an encrypted format, ensuring that your information is safe. We do not store our customers' credit card information.

Click into our  GeoTrust Certified Authorized Seal for more information on our SSL. 

Cookie/Tracking Technology

Serendipity Collections may use cookie and tracking technology. Cookie and tracking technology is useful for gathering information such as browser type and operating system, tracking the number of visitors to the website, and understanding how visitors use the website. Cookies can also help customize the website for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties. Many consider the use of cookies to be an industry standard and your browser is probably set to accept cookies. However, if you set your browser not to receive cookies it is possible that some areas of our site will not function properly when you view them.

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when:
(1) permitted or required by law; or,
(2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or,
(3) investigating fraud which has already taken place.
The information is not provided to these companies for marketing purposes.

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) may have access to this information. Just as with any website, however, no data transmission over the Internet or storage method is 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of such information.

Serendipity Gift Boutique has taken measures to ensure that shopping at SerendipityCollections.com is a safe and enjoyable experience for our valued customers. We use Secure Sockets Layering (SSL) to encrypt your personal credit information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions. Because we use SSL, placing an order online is just as safe as giving your credit card number over the telephone. Our processing company is PayPal. We do not have access to your information and no credit card information is kept on file by us or our processor. 

Our award winning newsletter manager, Constant Contact, uses multiple levels and layers of security to keep your information secure (we only ask for email address, first name & state or province to sign up for our newsletter). Newsletters, special mailings or surveys from this site allow you to opt out of further mailings.

Other Websites

Our site contains links to other websites. Please note that when you click on one of these links, you are entering another website for which Serendipity Gift Boutique LLC dba www.SerendipityCollections.com online has no responsibility. We encourage you to read the privacy policies on all such sites as their policies may be different from ours.